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All Success Stories  IT MAX Support gives us a lot of flexibility in how we manage our IT infrastructure. We end up paying only for the help we need, which makes the service a great value and a great fit for PNTN” 
Joe Burke
Professional National Title Network, Inc May 4, 2010 Professional National Title Network, Inc The problem: A leading Chicago bar-related title company needed to optimize the allocation of its IT resources to find the right balance of cost, responsiveness and systems availability. The firm decided it would manage its own desktop PCs, but was looking for expert help in managing its servers and server-based applications.IT Max Solution: IMG offered the IT MAX Support service for the company’s servers while working closely with the PNTN IT team to ensure clean hand-offs and complete transparency of the company’s network operations.Benefits:
...IT MAX developed an entire club management system for us, complete with a marketing platform for members and guests. It's aleady paying for itself in cost savings and new revenue!” 
Jeff VanDixhorn
Owner, College Park Athletic Club March 7, 2010 College Park Athletic Club The problem: A premier Chicago racquet club was looking for a computerized club management system that would reduce overhead costs, improve the club’s processes and help provide a better member experience. After evaluating many fitness club management systems, the team at CPAC found that none provided the deep, integrated functionality that a large racquet club needed.IT Max Solution: In less than 6 months, IMG developed a complete club management system that included court management, payroll, member management, facility management, transaction processing and marketing automation.Benefits:
Our focus is on growing the business and making our clients happy. Managing our own IT interfered with that – plain and simple. IT MAX Support gives us the affordable alternative and guarantees that we can always be there for our customers.” 
Michael Rice
Thomas Ward Insurance Group April 15, 2010 Thomas Ward Insurance Group The problem: An independent insurance agency in Chicago realized that IT issues were taking too much time away from doing what it did best: building relationships and delivering superior insurance solutions to its clients. Although a smaller office, Thomas Ward ran complex agency management software and needed to make sure all parts of its infrastructure from its server to the network to individual PCs worked perfectly. IT Max Solution: IMG took over day-to-day management of the company’s IT infrastructure, providing helpdesk PC support, 24x7 monitoring of its server and network, and website maintenance.Benefits:
...IT MAX Group provided all the systems, software and IT support we need to operate and grow. We now have just one vendor to turn to and a predictable monthly bill we can live with!” 
Jeff Butler
President, FLU*Ease, Inc August 20, 2009 FLU*Ease, Inc The problem: FLU*Ease provides on-site vaccination services to companies and walk-in customers nationwide. The company's new airport program has grown quickly in the last several years, driving the need for a new, more efficient and powerful point-of-sale system that would accomodate the company's process and data capture needs.IT Max Solution: IMG developed an end-to-end solution that included the new point-of-sale system, battery-efficient hardware and wireless connectivity for FLU*Ease's terminals.Benefits:
My business is growing. My stress levels are down. My IT expenses are finally under control. My customers are happy with the performance of my systems and responsiveness of my staff. I should've called IT MAX Group sooner.” 
Keith Shindler
Owner, ShindlerLaw, Ltd February 16, 2009 ShindlerLaw, Ltd The problem: An experienced collections firm wanted to align with an IT partner to take over day-to-day management and compliance responsibilities. The 30-person office desperately needed a new netwok, new application servers and an overhaul of email and business continuity systems.IT Max Solution: IMG reconfigured the firm's network to take advantage of the newly-deployed file and application servers and rolled out much needed technologies like Microsoft Exchange, enterprise-grade firewall and web filtering. ShindlerLaw's workstations and servers were covered under flat-fee IT MAX Support agreements to ensure high uptime.Benefits:
...Come to think of it, calling IT MAX Group was one of the most fruitful phone calls I've ever made. Just last year, we saved over $25,000 in IT costs, and I would guess over $400,000 in legal time. I couldn't be happier.” 
Michael T. McCromick
Partner, McCormick Braun Friman LLC September 5, 2008 McCormick Braun Friman LLC The problem: A dynamic, rapidly-expanding law firm outgrew its existing IT infrastructure. From unstable PC's and servers to lacking fundamentals like data backup, firewall and remote access, MBF was in need of an IT makeover.IT Max Solution: IMG reconfigured the firm's network, deployed a new powerful server and built reliable data backup and security systems. All of the firm's servers and PCs were covered by a low monthly cost IT MAX Support service.Benefits:
IT MAX Group's flat-fee IT support service is a life saver for my office. Their team is always available to help, is attentive to my needs and always delivers on their promises. I wouldn't trust my practice to anyone else.” 
B. Lami, M.D
Illinois Spine Institue May 10, 2008 Illinois Spine Institute The problem: A rapidly-growing medical practice with two locations needed to update its office infrastructure, connect the two locations and stabilize IT expenses. The organization uses a state-of-the-art electronic medical records (EMR) system, so it needs its network and workstations to be always available and perform flawlessly. ISI previously worked with an IT consultant who charged for all work and support on a time and materials basis, making it difficult for the practice to budget for these costs and effectively plan for future expansion.IT Max Solution: IMG connected ISI's two offices with a point-to-point VPN solution so that doctors could easily exchange records, files and applications. The team then deployed much needed technologies like onsite backup, office firewalls and Active Directory services to enhance information security and HIPAA compliance.Benefits:
...We got more than we envisioned. We paid less than a quarter of the next lowest price. We are a better, more competitive business because we let IT MAX Group develop our rating software.” 
Ken Liss
Vice President, Lincoln Auto Insurance Agency, Inc April 15, 2008 Lincoln Insurance Agency The problem: Lincoln Insurance Agency's established sales process relied too heavily on customer service representatives who had to manually look through many insurance carriers' rate tables to generate quotes and sell policies. The company wanted to automate the rating process and begin selling insurance policies online.IT Max Solution: IMG developed a rating engine that automatically looked for the lowest insurance quote based on customer information and carriers' pricing structures and business rules. This software is now used to power the sales process at www.lincolnautoinsurance.com.Benefits:
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