Success Story

 

Quote...We got more than we envisioned. We paid less than a quarter of the next lowest price. We are a better, more competitive business because we let IT MAX Group develop our rating software.” Ken Liss of Lincoln Insurance
Ken Liss
Vice President, Lincoln Auto Insurance Agency, Inc
April 15, 2008 Lincoln Insurance Agency The problem: Lincoln Insurance Agency's established sales process relied too heavily on customer service representatives who had to manually look through many insurance carriers' rate tables to generate quotes and sell policies. The company wanted to automate the rating process and begin selling insurance policies online.IT Max Solution: IMG developed a rating engine that automatically looked for the lowest insurance quote based on customer information and carriers' pricing structures and business rules. This software is now used to power the sales process at www.lincolnautoinsurance.com.Benefits:
  • Significantly improved productivity of customer service representatives
  • Reached new customers in new ways
  • Sells over 40 policies per week online with no human involvement
  • Gained ability to deliver proof of insurance instantaneously
  • Saved over $80,000 by letting IT MAX Group develop rating software in-house
Technlogy: ASP.NET 3.5, C#, AJAX, SQL Server 2005
QuoteMy business is growing. My stress levels are down. My IT expenses are finally under control. My customers are happy with the performance of my systems and responsiveness of my staff. I should've called IT MAX Group sooner.” Keith Shindler of ShindlerLaw
Keith Shindler
Owner, ShindlerLaw, Ltd
February 16, 2009 ShindlerLaw, Ltd The problem: An experienced collections firm wanted to align with an IT partner to take over day-to-day management and compliance responsibilities. The 30-person office desperately needed a new netwok, new application servers and an overhaul of email and business continuity systems.IT Max Solution: IMG reconfigured the firm's network to take advantage of the newly-deployed file and application servers and rolled out much needed technologies like Microsoft Exchange, enterprise-grade firewall and web filtering. ShindlerLaw's workstations and servers were covered under flat-fee IT MAX Support agreements to ensure high uptime.Benefits:
  • Provided complete audit support for the practice's collection agency clients
  • Boosted staff productivity with web content filtering solution
  • Stabilized IT costs
  • Implemented a strong disaster recovery program to gain compliance with client and regulatory mandates
Services and Technologies: IT MAX Support remote and onsite hardware management, office network monitoring, offsite data backup, Web content filtering, enterprise-grade firewall, Microsoft Exchange
Quote...Come to think of it, calling IT MAX Group was one of the most fruitful phone calls I've ever made. Just last year, we saved over $25,000 in IT costs, and I would guess over $400,000 in legal time. I couldn't be happier.” IT MAX Group provides managed IT services to MBF Legal
Michael T. McCromick
Partner, McCormick Braun Friman LLC
September 5, 2008 McCormick Braun Friman LLC The problem: A dynamic, rapidly-expanding law firm outgrew its existing IT infrastructure. From unstable PC's and servers to lacking fundamentals like data backup, firewall and remote access, MBF was in need of an IT makeover.IT Max Solution: IMG reconfigured the firm's network, deployed a new powerful server and built reliable data backup and security systems. All of the firm's servers and PCs were covered by a low monthly cost IT MAX Support service.Benefits:
  • Saved over $25,000 in annual hardware and software support costs
  • Saved an estimated $430,000 per year in billable time
  • Reduced exposure to security threats, regulatory compliance fines and major data loss incidents
Services and Technologies: file sharing and application server, remote access solution, office firewall, IT MAX Group flat-fee IT support
Quote...IT MAX Group provided all the systems, software and IT support we need to operate and grow. We now have just one vendor to turn to and a predictable monthly bill we can live with!” Jeff Butler of FLU Ease
Jeff Butler
President, FLU*Ease, Inc
August 20, 2009 FLU*Ease, Inc The problem: FLU*Ease provides on-site vaccination services to companies and walk-in customers nationwide. The company's new airport program has grown quickly in the last several years, driving the need for a new, more efficient and powerful point-of-sale system that would accomodate the company's process and data capture needs.IT Max Solution: IMG developed an end-to-end solution that included the new point-of-sale system, battery-efficient hardware and wireless connectivity for FLU*Ease's terminals.Benefits:
  • Increased staff productivity and minimized losses from data entry errors
  • Provided detailed reporting capabilities for workforce planning and transactional analytics
  • Minimized downtime with remote flat-fee IT and application support
Technlogy: ASP.NET 3.5, C#, AJAX, SQL Server 2008
QuoteWe went from spending several hours a day each on dealing with IT issues to having an equivalent of our own IT department intwo days -- at less than a half of what we used to pay.” Larry Stein of Coe Capital Management
Larry Stein
Director of Portfolio Management,Coe Capital Management
August 22, 2009Coe Capital Management, LLC The problem: A premier investment research and advisory firm found that its analysts and consultants were spending an unordinate amount of time dealing with IT problems. The company's operations were hampered by a home-grown office network and lacked centralized security and data backup tools.IT Max Solution: IMG improved Coe Capital's network with new file and application servers, replacing a single shared drive with policy-based file sharing for enhanced security. The team then deployed several technologies to guarantee Coe Capital's compliance with Sarbanes-Oxley regulations, including offsite data backup, an enterprise-grade firewall and a centralized antivirus management solution.Benefits:
  • Provided helpdesk support through IT MAX Support flat-fee monthly service
  • Ensured compliance with Sarbanes-Oxley regulations
  • Lowered and stabilized IT costs
Services and Technologies: IT MAX Support remote and onsite hardware management, offsite data backup, file and application server, enterprise-grade firewall, VPN remote access solution, centrilized anti-virus management
QuoteIT MAX Group's flat-fee IT support service is a life saver for my office. Their team is always available to help, is attentive to my needs and always delivers on their promises. I wouldn't trust my practice to anyone else.” Dr. Baback Lami of Illinois Spine Institute
B. Lami, M.D
Illinois Spine Institue
May 10, 2008 Illinois Spine Institute The problem: A rapidly-growing medical practice with two locations needed to update its office infrastructure, connect the two locations and stabilize IT expenses. The organization uses a state-of-the-art electronic medical records (EMR) system, so it needs its network and workstations to be always available and perform flawlessly. ISI previously worked with an IT consultant who charged for all work and support on a time and materials basis, making it difficult for the practice to budget for these costs and effectively plan for future expansion.IT Max Solution: IMG connected ISI's two offices with a point-to-point VPN solution so that doctors could easily exchange records, files and applications. The team then deployed much needed technologies like onsite backup, office firewalls and Active Directory services to enhance information security and HIPAA compliance.Benefits:
  • Reduced and stabilized IT support costs with the flat-fee IT MAX Support service
  • Gave all of ISI's staff the ability to manage their own IT requests and issues through the IT MAX Group support portal
  • Increased system uptime and office productivity
  • Improved security and regulatory compliance
Services and Technologies: flat-fee IT support, onsite data backup, Active Directory services, enterprise-grade firewall, point-to-point VPN